FREQUENTLY ASKED QUESTIONS
SHOPPING GUIDE
Who
we are
How can I shop?
We'll ship it the way
you want it
Visit our store
in Sacramento
How can I learn what
you sell?
Satisfaction or your
money back
Shipping
Returns and Refunds
Store gift certificates
PRODUCT
CATEGORIES
Electronic
Life Style Tools
Tape
Players and Recorders
Clocks
Talking
Watches
Braille
Watches
Low
Vision Watches
Calculators
Kitchen
Products
Timers
Marking
and Labeling
Personal
Organization:
Calendars, Check-Writing, Memos and Address Books
Bold Line
and Braille Paper
Sewing and Household
Items
Slates
and Styli
Tools
Writing Aids
Which
Cane is Best for You?
Comparative
Weights of 60-inch Canes
White
Canes
Support
Canes
Cane
Tips and Travel Accessories
Fun and
Games
Playing
Cards
Spanish
Talking Products
Affordable
Closed-Circuit TV Magnifiers and (CCTVs)
Half-Eye
Reading Glasses
Hand-Held
Magnifiers
Illuminated
Magnifiers
Illuminated
Pocket Magnifiers
Bulbs
for Eschenbach and Magnifiers
Protection
from Sun and Glare
Lap Desk
Handheld
Telescopes (Monoculars)
FREQUENTLY
ASKED QUESTIONS
SHOPPING GUIDE
Who
we are
The Society's Products For Independence Store is the only
specialized store for blind and low-vision products in 26
northern California counties. For more than 20 years, we've
added quality devices to our inventory, which now exceeds
500 specialty products. Today, we've now become a major
resource for walk-in, Internet, or mail order customers.
We ship throughout the USA and internationally. This catalog
also contains, for the first time, many of the low-vision
devices stocked by the Society's Low Vision Clinic. These
useful optical aids and devices can help you make the most
of your existing vision.
How
can I shop?
We're open for telephone orders Monday through Friday, from
8:30 am to 4:00 pm, Pacific Time (PT). Just call the Society
at (916) 452-8271 and press extension 302. That's the extension
for the store manager, Pat Splinter, who will take your
telephone orders. If you know exactly what you want, you
can even call in the order after-hours, as long as you specify
the item, your credit card number and expiration, and the
shipping address. We accept Visa, Master Card, and American
Express credit cards. Just be sure to leave Pat a telephone
number where she might call you back.
Fax in your order. If you like, simply fax in your order
and be sure to include your credit card number and expiration
date and a day-time phone number. Our fax number is (916)
452-2622.
Mail in your order. We accept personal checks as well as
money orders and your credit cards. Simply send your order
and payment (make checks payable to "Society for the Blind")
to: Products for Independence Store Society for the Blind
2750 24th Street Sacramento, CA 95818-3299
We'll
ship it the way you want it
If you would like, we'll ship your materials to you FREE
MATTER FOR THE BLIND for only $2 per order. And we offer
regular U.S. Post Office delivery, too. Out-of-California
orders pay no sales tax.
Visit
our store in Sacramento
As an additional benefit to those who live near Sacramento,
our trained staff can personally show you everything directly.
Just drop by our store or make a "show-and-tell" appointment
with our low-vision clinic. We'll be happy to demonstrate
everything from talking and Braille watches, Braille slates
and paper, and white canes. It's all here, and what we don't
stock we can special-order for you.
How
can I learn what you sell?
Read our catalog over the telephone, by calling Telephone
Reader. Not signed up for that free information-by-telephone
service? Simply call Armand Bakalian at (916) 277-2175 and
begin accessing our store catalog and 40 other publications
over the phone. Talk to a human being. Pat Splinter has
been store manager since 1985, and has a wealth of information
about blindness products and how they are used. Call her
at (916) 452-8271 ext. 302.
Satisfaction
or your money back guarantee
Whether you buy through the Internet, mail order or simply
by walking in, if you aren't satisfied with the product
for any reason, just return it to us within 30 days in pristine
condition with your receipt and the original packaging and
we'll issue you a full refund. That's it: no penalties,
and no restocking fees.
Shipping
Free Matter for the Blind. Almost every item we sell qualifies
to be sent "Free Matter for the Blind." Such deliveries
travel by surface mail, and we add just a $2 handling charge
per order, regardless of quantity. Caution: We will not
take responsibility for lost or misplaced packages when
shipped "Free Matter".
Postal Delivery. If you you'd like to forgo shipping your
order FREE MATTER, we offer postal delivery at the following
shipping and handling charges. Order amount Shipping & Handling
Up to $24.99 $4.50 $25 to $49.99 $5.50 $50 to $99.99 $7.50
100 to $199.99 $9.50 $200.00 and up An additional $5.00
per $100.00
Returns
and refunds
Here are the legal niceties we feel obligated to mention:
Special orders are only payable in advance, and specially-ordered
products are not returnable. The Society for the Blind refunds
only by check, and refund processing will take approximately
three weeks. Damaged or abused items cannot be refunded
or exchanged. Closeout items are sold "as is." Prices in
this catalog are subject to change without notice.
Store
gift certificates
We are happy to draft a gift certificate in any denomination
for your friend or loved one. Just let us know the name
of the person the certificate should be made out to, and
we will send it directly to them, if you wish.
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